XIA Concierge: the embedded sales agent that covers your store 24/7
We're launching XIA Concierge: an embeddable AI chat for your site, Tiendanube or Shopify that answers with your live catalog, shows products inside the chat, and saves every interested visitor as a CRM lead.
A chat that sells, not just greets
Traditional chat widgets pile up unanswered questions. Rule-based bots frustrate customers. XIA Concierge solves both: it responds with your real business data —stock, prices, variants— and turns every conversation into a saved contact for your team.
It's a natural extension of the NapsixB2B agentic OS: the same agent already working in your internal workflows is now available on your store's front page.
What XIA Concierge does
- Live catalog data: reads your Tiendanube or Shopify store in real time — no hallucinated prices, no stale information.
- Product cards inside the chat: shows photo, price and a direct buy button — visitors don't need to leave the conversation.
- Automatic lead capture: name, email or WhatsApp saved to your CRM with a follow-up task assigned.
- Human handoff with context: when the conversation calls for it, your team takes over from the Inbox with the full thread.
- Shared Knowledge Base: uses the same shipping policies, returns and FAQs already configured for your other XIA agents.
What this means for you
Your store gets traffic at night, on weekends and on holidays. Until now, those opportunities were lost or sat in an unread inbox. With XIA Concierge, every visit gets an immediate answer, a suggested product and a captured lead — without your team needing to be online at that moment.
Setup takes two minutes: a one-line script before the </body> of your site, Tiendanube or Shopify. No plugins, no developers, no theme surgery.
Available plans
| Plan | Price | Includes |
|---|---|---|
| Free | $0 | 1 widget, 100 AI replies/month, leads to CRM, Knowledge Base |
| Pro | From USD 49 | Product cards, live store data, 3 widgets, 2,000 replies/month |
| Business | From USD 149 | No Napsix branding, unlimited widgets, 10,000 replies/month, frontier models |
The free plan is a real working widget — not a trial.
What we handle for you
XIA Concierge runs on the same multi-model infrastructure as NapsixB2B: if one AI provider goes down, another picks up the conversation. The chat never goes silent. Every widget conversation lands in the same unified Inbox as WhatsApp, Instagram and email — no silos, no lost context.
