Regular chats say hello.
Yours has to sell
A traditional chat widget piles up unanswered questions. A rule-based bot frustrates. Concierge answers with your business's real data and leaves every conversation ready for your team.
| What you need | Traditional chat / rule bot | Concierge |
|---|---|---|
| Answer with real data (stock, prices) | Canned answers that age badly | Reads your Tiendanube/Shopify catalog live |
| Show products inside the chat | Plain text and loose links | Visual cards with photo, price and buy button |
| Cover nights and weekends | "We reply during business hours" | 24/7 AI with a free floor that never goes down |
| Turn visits into leads | The conversation dies in the widget | Inline form → contact + task in your CRM |
| Hand off to a human when needed | Endless bot loop or a lost email | Handoff to your Inbox with summary and notification |
| Know your business (shipping, returns, policies) | Duplicated FAQs nobody maintains | Uses your XIA agent's Knowledge Base |
| Install without developers | Integrations, plugins and endless config | A one-line script, live in 2 minutes |
| Start with zero budget | Expensive subscription from day one | A real free plan — scale when you sell more |
It's not another chat. It's your best salesperson, embedded in your site.
Create my free widgetWatch it serve and sell
The visitor asks, the agent answers with your real catalog and closes the conversation with a captured lead. All inside the chat, without leaving your site.
Live store data
Stock, prices and variants in real time from Tiendanube or Shopify — it never makes things up.
Visual products in the chat
Cards with photo, price and a direct button to the product page.
Leads that don't get lost
Name, email or WhatsApp captured in the thread and saved to your CRM with a follow-up task.
Your team stays in control
The agent hands off to a human when needed — the conversation continues in your Inbox.
North Store
Replies instantly
Yes! Size M is in stock. Here it is:
Cordillera puffer jacket — Size M
$ 89.90
Only 3 left
View productLeave your email and we'll ping you if the price drops 👇
A chat that shows, not just tells
Like a salesperson in a physical store: the agent backs the conversation with products, photos and tappable options.
Product cards
The agent shows real products with image, price and CTA — visitors buy without leaving the chat.
Photos and videos
Brand assets, visual guides and demos pushed into the conversation at the right moment.
Quick replies
Option chips that guide the visitor — less friction, more conversion.
Human coviewer
Your team can also push products and images into the live chat, straight from the Inbox.
Live in 2 minutes
No plugins, no developers, no theme surgery. One snippet and your store is covered.
- 1
Create your widget
From your Napsix dashboard: a name, your site's domain and you're set — free.
- 2
Paste the script
One line before the </body> of your site, Tiendanube or Shopify. That's it.
- 3
Assign a XIA agent
Pick or create the agent that answers, with your Knowledge Base and catalog connected.
<script src="https://www.napsix.com/widget.js"
data-key="pk_tu_widget" async></script>That's literally all the code you need.
Every conversation feeds your whole business
Concierge isn't an isolated chat: it's one more channel of your agentic OS. Everything that happens in the widget lands where your team already works.
Unified Inbox
Every widget chat lands in the same Inbox as WhatsApp, Instagram and email.
Leads to your CRM
Interested visitors become real contacts, with full history.
Sales pipeline
New conversations enter the kanban stage you choose, automatically.
Automatic tasks
First message or captured lead → a task assigned to your team.
Knowledge Base
The agent answers with your policies, shipping and FAQs — the same docs your other agents use.
Storage
Thread files are auto-filed into the folder you define.
Tiendanube & Shopify
Live catalog, variants and categories via the official integration.
Any website
Landing pages, WordPress, your own site: if it takes a <script>, it takes your Concierge.
The only chat that never goes down
Multi-model with an always-on free floor: if one AI provider fails, another answers. Your store never leaves a customer talking to a wall.
Free floor, 24/7
Even if your quota runs out or a provider fails, a free model keeps answering. Never a dead chat.
Smart multi-model
Each reply uses the right model: fast for FAQs, powerful when the sale calls for it.
Humans when it matters
Claims, returns or big sales get handed to your team with full context.
Start free, scale when you sell
The free plan is a real, working widget — not a trial. Paid plans unlock the visual chat and your store's live data.
Free
$0
Your first widget serving today
- 1 widget with a 24/7 AI agent
- 100 AI replies per month
- Leads to CRM + automatic task
- Your agent's Knowledge Base
Pro
From USD 49
The visual chat that sells
- Product cards and photos in the chat
- Live Tiendanube / Shopify data
- Human coviewer from the Inbox
- 3 widgets · 2,000 replies/month
Business
From USD 149
Your brand, without ours
- No "Powered by Napsix"
- Unlimited widgets
- 10,000 replies/month
- Premium and frontier models
Final amounts and everything each plan includes live on the pricing page
Everything you want to know
How do I install it on my site?
Does it work with Tiendanube and Shopify?
What happens if I don't assign an AI agent?
Can the agent make up prices or stock?
What does the free plan include?
Which languages does it speak?
Can I remove the "Powered by Napsix"?
Is it secure? Who can use my widget?
Your next customer is on your site right now.
Make sure someone's there. Create your free widget and paste one script — your store is covered 24/7 before you finish your coffee.
