XIA + MERCADO LIBRE + MERCADO PAGO
Mercado Libre
Mercado PagoYour Mercado operation,
more connected.
Work with Mercado Libre listings, sales and shipments, and Mercado Pago payments, through a conversation with XIA. Each account retains its own authorisation and context.
Native integrations. Mercado Libre and Mercado Pago connect separately.
Mercado LibreMercado PagoFrom a question to the next step
KEY INTEGRATIONS
Two connections. One view of your operation.
Mercado Libre covers marketplace sales. Mercado Pago lets you work with your business payments. Connect the account you need or combine both.
Mercado Libre · sell and support
Give XIA context about your products, buyers and deliveries.
- Listings, prices and stock
- Questions, messages and claims
- Orders, tracking and shipping labels
Mercado Pago · collect and review
Look up payments and prepare actions on your authorised account.
- Payment search and payment links
- Refunds with approval
- Subscriptions and reports available for your account
Which sales need follow-up?
XIASummary of orders and pending shipments.
Demo with sample data.
Three specific requests. Three useful results.
Explore support, follow-up and payment examples. Figures are illustrative; real actions use the accounts you authorised.
Mercado LibreMercado PagoMercado Libre · summary
A quick view of the operation
- Sales to review
- 12
- Open questions
- 3
- Pending shipments
- 2
Demo with sample data.
Go beyond looking up a sale.
Native connector capabilities. Availability depends on country, account, permissions and the partner's APIs.
Catalog and stock
Look up and edit listings, prices, descriptions and stock that Mercado Libre allows.
Orders and deliveries
Review orders and packs, check tracking and obtain the shipping label URL.
Support with context
Read and answer questions, review post-sale messages and look up claims.
Payments and refunds
Search payments, generate links and request refunds with approval.
Reports for decisions
Look up commercial information, payments and available reports without starting with a manual export.
Permission-based actions
High-risk operations, such as refunds and subscription cancellations, require approval under their policy.
Fewer steps between a question and an action.
The integration adds a way to work with your tools. Each platform's permissions and conditions still apply.
| Work | Manual operation | With XIA |
|---|---|---|
| Buyer questions | Find each listing and gather its context. | Ask XIA to review questions with product data. |
| Order follow-up | Open orders and shipments separately. | Look up statuses and collect open items in a conversation. |
| Payment review | Find payments and copy the data you need. | Query the authorised account's payments and prepare a summary. |
| Refunds | Review the payment and process the refund manually. | Prepare the refund and confirm the required operation. |
Connect your accounts. Choose the first task.
Registration takes you to Napsix's integrations space. There you authorise Mercado Libre, Mercado Pago or both.
01 · Enter Napsix
Create an account or sign in and choose the company you will work with.
02 · Authorise each connection
Connect Mercado Libre and Mercado Pago through their authorisation flows.
03 · Try a task
Review agent permissions and start with a sales or payment query. Then configure the recurring tasks you need.
Napsix plans and Mercado Libre or Mercado Pago fees are separate. Review each service's current conditions.
From one operation to an entire network.
Discuss Enterprise for an operation with specific needs. If you support a community of businesses, explore Communities and a platform with your brand. Each business must authorise its connections.
Results keep working with your team.
Combine commercial context with documents, spreadsheets and conversations. Additional apps require their own connections and permissions.
- Mercado Libre
- Mercado Pago
- Gmail
- Google Sheets
- HubSpot
- Slack
I have prepared the next steps.
Know what to expect before connecting.
Do I need to connect Mercado Libre and Mercado Pago together?
Does XIA modify Full stock?
Does every action ask for confirmation?
Can I schedule recurring work?
Your next daily close starts with a question.
Connect the account you need and try a specific task with XIA.
