XIA + TIENDANUBE
Your Tiendanube store,
with XIA inside.
Connect your store to work with its catalog, orders and customers through XIA. Add scheduled tasks and, when configured, an assistant for people shopping in your store.
XIA by Napsix · Tiendanube app. You authorise access from your store.

TiendanubeYour store and team, connected
KEY INTEGRATIONS
An ally for your operation and your storefront.
Your team works with XIA using Tiendanube data. The storefront assistant is configured separately to support shoppers.
For the operating team
Turn everyday questions and tasks into work with context.
- Catalog, prices and inventory
- Orders, customers and tracking
- Coupons, content and reports
For people visiting your store
Enable the support assistant in the storefront settings.
- Conversations in the store
- The assistant's own context and configuration
- Conversion widgets depending on the plan
Which products need attention?
Low-stock products gathered for review.
Demo with sample data.
From checking a panel to knowing what to do.
Try three work examples: understanding the business, reviewing inventory and preparing a promotion. This walkthrough executes no actions.
Tiendanube · report
A quick view to decide the next step
- Example orders
- 18
- Featured products
- 3
- Products to review
- 4
Demo with sample data.
An integration for everyday work.
Native actions on the authorised store. Available features depend on permissions and plan; not every action requires additional confirmation.
A catalog you can work with
Look up and edit products, prices, variants, categories and inventory by location.
Orders and logistics
Review orders, fulfillment and tracking events with each order's context.
Customers with context
Find customers, review their order history and update available details.
Operational marketing
Create and manage coupons; review abandoned checkouts to organise follow-up.
Reports and scheduled tasks
Query the store snapshot and configure summaries, stock reviews and recurring reports.
Content and support
Work on store pages and content, and configure the storefront assistant separately.
The same store. Another way to run it.
The integration adds a way to work with your tools. Each platform's permissions and conditions still apply.
| Work | Manual operation | With XIA |
|---|---|---|
| Review products | Open the catalog and find what needs attention. | Request a contextual review of products and inventory. |
| Understand a customer | Gather details and orders from several views. | Ask about a customer and their history in one conversation. |
| Prepare promotions | Configure a coupon from a loose idea. | Give the objective and work through conditions with XIA. |
| Track the business | Repeat queries to put a report together. | Query data and configure scheduled reports. |
Already have a store? Start by connecting it.
If you do not have Tiendanube yet, you can create a store through the Napsix link. These are two different journeys.
01 · Authorise the app
Enter Tiendanube and review the permissions requested by XIA by Napsix.
02 · Link your company
Finish registration or sign in to Napsix to work with your store.
03 · Choose the first task
Configure the agent and try a query. Scheduled tasks and the storefront assistant are enabled separately.
Create a store opens Napsix's partner link and may generate a referral commission. Promotions, Tiendanube plans and Napsix plans have their own conditions: review them before subscribing.
From one operation to an entire network.
Discuss Enterprise for an operation with specific needs. If you support a community of businesses, explore Communities and a platform with your brand. Each business must authorise its connections.
Your store, part of your company's work.
Bring Tiendanube context into conversations, documents and spreadsheets. Connect other tools when the work needs them.
- Tiendanube
- Gmail
- Google Sheets
- HubSpot
- Slack
Know what to expect before connecting.
Is connecting a store the same as creating a new one?
Does the assistant appear automatically in my store?
Do scheduled tasks automatically send WhatsApp or email?
Which actions require approval?
Your store already has data. Give XIA a job.
Start with a catalog, order or sales query from your store.
