Official app · Tiendanube App Store · ID 32657

Your Tiendanube with
an agent inside.

Connect your store and just talk to it. The agent reads your catalog, answers your customers, builds coupons and warns you about low stock — inside Tiendanube, without exporting anything.

Automatic catalogOrders 24/7Real-time reportsMulti-storeMulti-countryNo code

Creating a new store includes 25% off the first month via the Napsix partner link

Encrypted data · GDPR / LGPD

AR · BR · CL · CO · MX

2-minute setup

39
Native actions
7
Countries covered
1,000+
Connected apps
100%
Encrypted & audited
OFFICIAL ALLIANCE

Napsix × Tiendanube:
an alliance so your store can think for itself.

We're not just another integration. We're a certified technology alliance with Tiendanube. That means we went through a full audit, receive the roadmap directly and operate to the same standard as the official admin.

Napsix
Tiendanube

Certified app

Audited and approved by Tiendanube's technical team. It meets every App Store requirement: GDPR webhooks, minimal scopes, local languages.

5 countries covered

Argentina, Brazil, Chile, Colombia and Mexico — a single agent that detects your store's country and responds in the local language.

Joint roadmap

New Tiendanube features reach XIA in under 30 days. Agent capabilities released continuously.

App ID 32657 · Available in AR · BR · CL · CO · MX · 25% off via the Napsix partner link

How it looks live

Your online store,
run with words.

Real screenshots of the Napsix dashboard connected to a Tiendanube store.

01

Talk to it like your best employee

Ask in plain language: “how much did I sell this week?”, “show me out-of-stock products”, “create a 15% coupon”. XIA understands and executes.

XIA chat answering how much you sold today
02

42 native actions, ready

Products, orders, customers, coupons, content, shipping and more. Every action curated by the Napsix team and approved by Tiendanube.

Grid of 42 Tiendanube tools available to the agent
03

Your “E-commerce Manager” agent

It arrives preset: optimized instructions, recommended apps already connected, and suggested stock and order automations.

E-commerce Manager preset configuration with connected apps
04

Automatic reports, on demand

Today's sales, best sellers, low-stock alerts, cart recovery. Pre-computed snapshots that answer in under 100 ms.

Automatic sales and best-selling products report
Why us

Three ways to grow your store
with a single agent.

  • Run it by talking

    Talk to XIA like your best employee. Dozens of native Tiendanube actions executed in seconds: catalog, orders, customers, marketing, content and fulfilment.

    • Plain language — no code
    • Human approval on critical actions
    • Audit trail for every operation
  • Automation 24/7

    Agents that work on their own: daily summary, stock watch, abandoned-cart recovery, weekly reports and product alerts.

    • Schedule configurable per task
    • It pings you by email or WhatsApp
    • Pause or adjust any task in one click
  • Multi-country, natively

    Run your Argentina, Brazil, Chile, Colombia and Mexico stores from one place. XIA detects each store's country and replies in the local language.

    • Several stores per account
    • Language detected automatically
    • Local carriers preconfigured
42 NATIVE ACTIONS

Everything your store needs,
across 7 operational areas.

Every action is curated by our team and validated with Tiendanube. Critical ones (delete, cancel) always ask for confirmation before running.

12 actions

Catalog

Your catalog on autopilot

Create, edit and reorganize products with sentences. Bulk stock, prices, images and categories — without opening the admin.

Create productUpdate stockChange pricesUpload photos
8 actions

Orders

Process orders 24/7

Fulfillment, labels, cancellations and customer notifications. The agent works while you rest.

Fulfill orderCancel orderGenerate labelNotify customer
4 actions

Customers

Your CRM, supercharged

Search, tag and update customers with natural language. Segment by behavior without going through an export.

Find customerUpdate profileSegment audience
5 actions

Marketing

Coupons and campaigns with AI

Generate coupons, recover abandoned carts, inject tracking pixels. Operational marketing without an agency.

Create couponRecover cartsInject pixel
6 actions

Content

Automatic SEO for your store

Static pages, blog posts and 301 redirects. The agent writes the content and you approve before publishing.

Create pagePublish blogCreate 301 redirect
3 actions

Storefront

Smart configuration

Store info, themes, carriers. The agent knows the real configuration to suggest consistent changes.

View store infoList themesConfigure shipping
5 actions

Automated tasks

Work that does itself

5 background agents that run without your input: daily summary, stock watch, recovery, weekly reports, alerts.

Daily summaryStock watcherCart recoveryWeekly reports

Missing a specific action? Request it through Feedback in the dashboard and we'll add it to the roadmap.

2-minute setup

From Tiendanube to running on AI
in 4 steps.

No credit card, no commitment. Installing is free — you only pay if you decide to move to a paid plan.

  1. Install the app

    Click “Install” from the Tiendanube App Store or from the button on this page. It takes you straight into the official OAuth flow.

  2. Approve the permissions

    You confirm the permissions XIA needs (catalog, orders, customers). Tiendanube validates and grants access. Five seconds.

  3. Pick your agent

    You create your first agent from the “E-commerce Manager” preset — already configured for Tiendanube. No prompts to write.

  4. Start talking to it

    Tell XIA what you need, in plain language. “List today's sales”, “create a coupon”, “ping me on low stock”. It is already running your store.

Step by step

How to get started with XIA
on your Tiendanube.

The whole process, in detail, so you know exactly what to expect.

  1. Install the app

    Search for “XIA by Napsix” in the Tiendanube App Store (or use the button on this page). It starts the official install flow with your store session already signed in.

  2. Approve the permissions

    XIA asks for the permissions it needs to run your store: catalog, orders, customers, coupons, content, notifications, storefront scripts, fulfilment, inventory and manual orders. It is OAuth — no API keys to generate, no technical setup to touch.

  3. Create your Napsix account (or sign in)

    When the connection finishes, the Napsix sign-up opens. You create your account or sign in, and your store is linked instantly.

  4. Create your operating agent

    In the dashboard you create your agent from the “E-commerce Manager” preset — already configured for Tiendanube. No instructions to write, nothing to configure.

  5. Write your first command

    Ask XIA in plain language and it executes. For example:

    • “Improve the descriptions, SEO and photos in the Summer category, then publish”
    • “How much did I sell this week? Give me the top 5 products”
    • “Recover yesterday's abandoned carts”
    • “Add this product with a good description and consistent photos”
  6. Turn on Concierge in your storefront

    From the integrations panel you turn on the AI sales assistant that serves your buyers 24/7: answers questions, recommends products, surfaces offers, captures contacts and follows up on orders.

Full setup in under 2 minutes, no code.

You are never on your own

XIA Assistant is with you
through all of it.

Inside the dashboard there is an assistant available 24/7 that walks you through every step: installing the app, connecting your store, your first commands and turning on Concierge. Ask it anything, any time — it answers instantly.

Questions it answers on the spot

  • How do I connect my Tiendanube store?
  • What can I ask XIA to do?
  • How do I improve my catalog photos and descriptions?
  • How do I turn on Concierge in my storefront?
  • How do I recover abandoned carts?
  • How do I create a coupon or a sales report?
PLANS AND PRICING

Start free,
scale when you need to.

The app is free to install. Napsix bills externally — Tiendanube charges nothing for using Xia.

Recommended
To grow

Pro

$49USD / month

Multi-store, automated jobs and a public MCP — the ideal plan for a real e-commerce operation.

  • Unlimited Tiendanube connections (multi-store)
  • 42 native actions + 1,000+ connected apps
  • 5 automated background jobs
  • Public MCP server (Claude Desktop, Cursor, ChatGPT)
  • 5,000 AI messages per month
  • 10 custom agents
  • Email support with a 24h SLA
Start with Pro

14-day free trial · Cancel anytime

Large operation? We have a Business ($149) and Enterprise plan with negotiated volumes, SSO and a dedicated SLA.

SECURITY AND PRIVACY

Audited app,
protected data.

We meet every privacy requirement Tiendanube demands of an official App Store app. Technically audited before certification.

Your data, encrypted

OAuth tokens stored with military-grade encryption (AEAD) in Supabase Vault. No one can read them from the frontend — not even our team without an audit process.

GDPR · LGPD compliance

We process Tiendanube's 3 mandatory privacy webhooks (store/redact, customers/redact, customers/data_request). Full deletion within 30 days max.

Clear legal framework

Full detail in Terms and Privacy. We operate as a data processor — your data is yours, not ours.

Uninstall policy: when you uninstall XIA from the Tiendanube admin, we automatically revoke access, mark the connection as inactive and delete all data associated with your store within 30 days max. You can also request manual deletion by writing to privacy@napsix.ai.

FAQ

Everything you need to know.

Is installing the app free?
Yes. It installs free from the Tiendanube App Store and you can use it on the Free plan, no card required. If you want more capacity (several stores, scheduled tasks, MCP server) you move to a paid plan. Tiendanube charges nothing; Napsix bills separately.
How long does setup take?
Two minutes. Install from the App Store, approve the permissions, create your Napsix account or sign in, pick the “E-commerce Manager” preset, and you are running. No API keys or webhooks to wire by hand.
Which countries does it work in?
Argentina, Brazil, Chile, Colombia, Mexico, Peru and Uruguay. The agent detects your Tiendanube or Nuvemshop store's country and replies in the local language (neutral Spanish or Brazilian Portuguese).
Can I connect more than one store?
Yes. A single Napsix account can connect several Tiendanube stores in parallel. If you sell in AR, BR and MX, you run all three from the same agent. A “primary store” switch decides which one is used when you do not specify.
What happens if I uninstall the app?
When you uninstall XIA from the Tiendanube admin we get the notification automatically and revoke access in under a minute. We mark the connection inactive and delete all associated data within 30 days at most. You can request immediate deletion at privacy@napsix.ai.
Is my customers' data safe?
Yes. Your buyers' personal data is processed by Napsix strictly as a data processor, following your instructions. We do not sell it or share it with third parties. We comply with GDPR, LGPD (Brazil), Law 25.326 (Argentina), LFPDPPP (Mexico), Law 1581 (Colombia) and Law 19.628 (Chile).
Can I connect XIA to Claude Desktop or ChatGPT?
Yes, on Pro or above. You generate a token from the dashboard and register our MCP server in your compatible client (Claude Desktop, Cursor, ChatGPT). The Tiendanube actions become available there directly.
What if I find a bug or want to request something?
Email german@napsix.ai with the subject “Tiendanube”, or use the feedback option inside the dashboard. We reply within 24 business hours. Requests go onto the public roadmap and you can vote on what matters most to you.
Start today

Your store with AI,
in 2 minutes.

Install XIA from the Tiendanube App Store and start running your store by talking to it. Free to begin.

Napsix
Tiendanube
XIA
public