Solution sections · Logistics
Every delivery,
with more context.
Connect dispatch and customer service to prepare responses and escalate exceptions with context.
Give XIA a specific first job.
Start with a team. Connect the organisation.
Scope can grow from one task to a company or a network.
Your team
One use case, an owner and the sources needed to start.
Your company
Cross-team coordination with defined scope, permissions and integrations.
Your network
Enterprise and Comunidades to explore multiple companies and white label.
From a request to a result you can review.
An example of how XIA organises context and prepares the next step.
Logistics
Demo with sample data.
The tools behind the work.
Your team shares context; XIA prepares information and actions using available tools and permissions.
XIA + Wialon
Unit and report queries with a connected account.
Rooms
Shared conversations with context, people and agents.
Napsix Sheets
Tables to organise and review supplied data.
Let context travel with the work.
| Need | Scattered work | With XIA and your team |
|---|---|---|
| Incoming information | Documents and messages in separate places. | Enquiry · Sample delivery |
| Coordination | Agreements that need to be reconstructed. | Confirm time with operator |
| Result | A report detached from open items. | Delivery follow-up |
Why Napsix, XIA and Mato help your logistics operation
Three layers working together: the apps you already use, the agent that operates them and the model that understands the trade.
- Plataforma
NapsixB2B
Enquiries by WhatsApp, units in Wialon and dispatch sheets in Sheets: your usual channels, with the data at hand.
- Wialon
- Google Sheets
- Agente
XIA
It matches unit status against dispatch and leaves the customer reply ready to send.
- ModeloMatov1.0
It understands zones, deliveries and exceptions without being told, and replies in the operation's voice. At zero cost per token.
Define what connects your operation.
Choose the case, sources and actions. Then validate permissions and review the result with your team.
Wialon supports unit and report queries with a connected account; it does not send commands. TMS and route optimisation require their own scope.
Your tools, working with Napsix.
External apps need connections and permissions. You can also work with Napsix’s native apps.
- Wialon
- Google Sheets
I have prepared the next steps.Docs
Proposals, reports and agreements that XIA prepares as drafts for your team to review
Explore DocsEmail on your domain, mailboxes for your team, and XIA to search, summarize and draft replies
Explore MailAutomations
Flows that connect an event to the actions that follow, with a record of every step
Explore Automations
Tell us how your team works.
Before you start
Can I start with a single task?
Are integrations already activated?
Can this cover a company or a network?
What is the scope of this solution?
Give XIA a specific first job.
Let’s review where the workflow begins and what your team needs.
