How it's built
When this happens, do that.
Triggers
An event from your apps, a schedule, a form submission or a new message.
Actions
On your connected apps, your CRM, your mail or your documents.
An agent in the middle
When the next step depends on reading something and deciding, that is where an agent goes.
The difference
A flow does not read. An agent does.
Classic automation always does the same thing. Here you can put in a step that understands what arrived.
- Classifies the incoming message and decides where it goes
- Reads the attachment and pulls out the data you need
- Drafts the reply with the customer's context
- And if the action is sensitive, it stops and asks for your approval
FAQ
What people usually ask.
Do I need to know how to code?
No. You build them visually, joining steps. And you can ask XIA to build the first one for you.
What if something fails halfway?
The run is logged step by step, with the error where it happened, and you can retry it.
Start today
Automate the first thing you hate doing.
Free to start. No card.
