Inbox
Every request can
keep its context.
Bring conversations from your connected channels together. Your team reviews the context and prepares replies with XIA, keeping track of what follows.
People, XIA and tools sharing the context.
From a request to a reply you can review.
A request arrives, XIA helps prepare a draft and a person reviews the next step.
Illustrative walkthrough with example data. Actions require configuration and permissions.
Context stays with the work.
Shared context
Bring conversations from your connected channels together. Your team reviews the context and prepares replies with XIA, keeping track of what follows.
Prepare the reply
XIA helps draft a reply for review.
The team decides
Review results and define permissions around your operation.
Fewer loose ends. A clear next step.
We compare a fragmented process with a shared workspace, not another vendor’s capabilities.
| What you need | Fragmented work | Inbox |
|---|---|---|
| Context | Scattered information | Inbox / Support |
| Next step | Reconstruct what comes next | Review before sending |
| Collaboration | Forward and explain again | People and XIA with context |
The chat that serves your site
Concierge lives in Inbox: it answers with your live data and leaves every lead in the CRM. It has its own page.
Embeddable
One script on your site, Tiendanube or Shopify.
With your data
Answers with real catalog, stock and policies.
Into the CRM
Every conversation arrives with context.
Connect the tools you already use.
Available connections and actions depend on configuration and permissions. For a company or a network, we define the scope together.
- Gmail
- Google Drive
- Google Sheets
- HubSpot
- Slack
Work continues in the Napsix apps.
Conversations, projects and results in one environment.
I have prepared the next steps.
Before you start
Can I start with one team?
What does the demonstration show?
Can it support a company or a network?
Your next step
From evaluation to a concrete integration.
Start with an account or talk to us about the scope of your team and application.
