Outbound

Outbound:
prospects

One-to-one sequences and batch sends with reply tracking: contacts leave your CRM with their history and every reply lands back in the pipeline, with an owner and a next step.

Inside the CRM you already use: no exporting lists or tracking follow-up in a spreadsheet.

Illustrative scene; the real interface lives on the page.Open videoIllustrative scene · Simplified interface

How Outbound works

Three steps: pick the contacts, the sequence fires and the reply lands back in the pipeline.

NapsixB2BOutbound
CRM / Sales
Sales · CRMList
Reach out to the 12 leads from the event and follow up with whoever replies.
Ready to review

Illustrative walkthrough with sample data; not a real execution.

What changes in follow-up

Fewer spreadsheets, more replies: every step keeps its context.

  • 1:1 sequences

    Steps with your own copy and reminders: it stops on its own when someone replies.

  • Batch sends

    For one-off notices and campaigns, with the same tracking as sequences.

  • Replies into the pipeline

    Every reply arrives with its contact, history and owner.

Manual follow-up vs Outbound

The difference isn't sending more: it's not losing whoever replied.

Manual follow-up vs Outbound
CriteriaManualOutbound
How it startsA cold list with no contextA contact with CRM history
How it continuesDepends on the team's memoryA sequence with steps and reminders
What happens to the replyIt gets lost in an inboxIt lands back in the pipeline, owned

Connects to your apps

Your account integrations, plus Napsix's native tools.

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Rooms

People, agents and your apps in one channel

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XIA Agents

Chat, agents and rooms for your team

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Projects

Workspace with chats, KB and agents

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Sheets

A shared spreadsheet, with XIA inside

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Docs

Documents the AI writes for you

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Dashboards

Dashboards you build by talking, with live data

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Mail

Professional email operated by AI

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Forms

AI forms that route themselves

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Storage

Your files, centralized and AI-ready

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CRM

Pipeline, contacts and inbox with AI

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Inbox

WhatsApp, Instagram and email, unified

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Automations

Flows that react and execute

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Coder

Websites born connected to your operation

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Crawl

Your agents search and read the web: pages, PDFs and an API

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Designer

Create images, carousels and videos with your brand.

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Frequently asked questions

Where does it write from?
From your CRM, with contacts and their history at hand; follow-up stays on the same record.
Can I send in batches?
Yes: besides one-to-one sequences, there are batch sends with reply tracking.
How do I avoid over-sending?
Every sequence respects its steps and replies: when someone answers, they leave the flow.

Your next step

From evaluation to a concrete integration.

Start with an account or talk to us about the scope of your team and application.

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